Working with Doctors to Provide Better Care
Exceptional Patient Care with Advanced Technology
We prioritize top-quality medical care by combining the latest advancements in technology with the experience and expertise of our skilled physicians, technologists, and support staff. But we know that outstanding care goes beyond clinical knowledge — it’s about compassion. That’s why our technologists are trained to be not only highly competent, but also caring and empathetic professionals. They listen to patients and will even contact the referring physician when additional insight or action may benefit the patient.
Compassionate and Informed Staff
Every member of our team undergoes rigorous training to ensure they can accurately and kindly answer patients’ questions. We believe that how we communicate is just as important as what we communicate — and we always do it with a smile.
Seamless Communication with Referring Physicians
To make the IPMC experience as smooth as possible for both patients and referring doctors, our radiologists are available to discuss cases and reports — even outside of scheduled office hours. We’re here when you need us.
Insurance Support and Preauthorization Assistance
We understand the administrative burden that insurance processes can create. Our billing team is here to help:
- Assist with correct coding
- Obtain necessary preauthorizations
- Check patient insurance coverage ahead of appointments
- Communicate openly with patients and physicians regarding co-pays, referrals, and authorizations
We keep everything moving efficiently by maintaining clear communication between our office, the patient, and you — the referring physician.
Fast Turnaround and Easy Access to Records
We know time matters. That’s why we offer:
- Report turnaround time within 2 business days
- Patient films or CDs available same-day upon request
- No delays or red tape — patients simply call, and their records will be ready by the next business day
- Digital access for referring physicians via our RIS system — view everything securely, from any device
Our Promise to You
At IPMC, we treat your patients with the same level of care and respect as you do. We work to be a true extension of your practice — a reliable, communicative partner in your patients’ health.
